How to Find Bounce Rate in Google Analytics 4 (Step-by-Step)

Posted on - Written By: author avatar Stacey Corrin

The first time I opened GA4, I thought bounce rate was gone.

I was trying to figure out why one of my landing pages wasn’t converting. I went straight to where bounce rate used to live, but it wasn’t there. No column. No toggle. Nothing.

If you’ve had that moment of confusion too, you’re not imagining it. GA4 hides bounce rate by default, and it doesn’t work the same way it did in Universal Analytics.

In this guide, I’ll show you how to find bounce rate in GA4, how the new version works, and the faster way I check it now without customizing reports every time.

What Is Bounce Rate in GA4?

Bounce rate in GA4 works differently than it did in Universal Analytics. Instead of measuring how many people left your site without visiting another page, it now looks at engagement.

In GA4, bounce rate is the percentage of sessions that weren’t considered “engaged.” So a session counts as a bounce if the visitor:

  • Stays on your site for less than 10 seconds
  • Doesn’t trigger any conversion events
  • Views only one page or screen

If none of those things happen, GA4 marks the session as a bounce.

Here’s the formula:

Bounce Rate = 100% minus Engagement Rate (Source: Google Support)

Bounce rate vs engagement rate in Google Analytics 4
Bounce rate vs engagement rate in GA4

For example, let’s say someone lands on your homepage, scrolls a bit, but leaves after five seconds without clicking anything. That’s a bounce. But if they hang around longer, view another page, or submit a form, the session is marked as engaged and won’t count as a bounce.

Step-by-Step: How to Find Bounce Rate in GA4

GA4 doesn’t show bounce rate by default, so you’ll need to add it manually to your reports. You can add it in just a few clicks.

Step 1: Go to the Right Report

Log into your Google Analytics account, then go to Reports » Engagement » Pages and screens

GA4 pages and screens report
GA4 pages and screens report

This is where you’ll see how individual pages are performing.

Step 2: Click the Edit Icon

In the top-right corner of the report, click the pencil icon to customize the report layout.

Customize GA4 pages and screens report
Customize GA4 pages and screens report

Step 3: Add Bounce Rate

In the panel on the right, look for the Metrics section. Click into it, then search for “Bounce rate.”

Search for and add bounce rate metric to GA4 report customization
Add bounce rate metric to GA4 report

Once you see it, click to add it to the report.

Step 4: Apply and Save

Click Apply, then hit Save at the top of the page.

Save your customized GA4 report
Save your customized GA4 report

Step 5: View and Explore Your Data

Now, scroll through the table to see the bounce rate for each page.

Click the Bounce rate column header to sort it from highest to lowest.

See your bounce rate in GA4
See your bounce rate in GA4

You can also click the + icon above the table to add a second dimension like traffic source, device type, or landing page path.

A Simpler Way: Track Bounce Rate with OnePageGA

GA4 makes it harder than it should be to find simple stats. That’s why I use OnePageGA to track my website analytics.

OnePageGA
OnePageGA

It connects to your Google Analytics account and shows your key metrics on a single page, including bounce rate, with no need to edit reports or click through menus.

Bounce rate is included by default, right alongside sessions, users, conversions, and revenue.

How to find your GA4 bounce rate in OnePageGA
How to find your GA4 bounce rate in OnePageGAitle

You can filter everything by:

  • Page
  • Source/medium
  • Campaign
  • Device

This makes it easy to spot pages with high bounce rates and start asking why. You might test a different layout or update your copy to keep people on the page longer.

With OnePageGA, there’s no need to change any settings or remember where to find things. All the key stats are waiting as soon as you log in.

Smart Ways to Use Bounce Rate in GA4

Bounce rate can be useful, but only if you know how to read it. A high number doesn’t always mean something’s wrong, and a low one doesn’t always mean everything’s working.

What to Avoid

GA4 Bounce Rate mistakes to avoid
Bounce rate mistakes to avoid
  • Don’t assume that a high bounce rate is always bad. Some pages are meant to be short visits, like a contact page or blog post. For example, blog posts often see bounce rates over 70%, which is considered normal in many industries.
  • Don’t compare GA4 bounce rates to your old Universal Analytics data. GA4 uses a completely different definition based on engagement, so the numbers won’t match.
  • Don’t rely on bounce rate alone to judge performance. It doesn’t tell you why someone left, just that they didn’t stay long or interact.

What to Do Instead

GA4 Bounce Rate tips
GA4 Bounce Rate tips
  • Use bounce rate to spot pages with low engagement. Pages with bounce rates over 70–80% and little conversion activity are worth a closer look.
  • Keep an eye on your top-exit pages. If visitors are consistently leaving from a particular page, it might point to friction or confusion. According to Hotjar, high exit rates can be a sign that users didn’t find what they were looking for or hit a dead end.
  • Pair bounce rate with other metrics like time on page, scroll depth, and conversion rate. A low time on page and high bounce rate often means the content didn’t match what visitors were expecting.

Bounce rate is a starting point. It helps you spot red flags and test improvements. Most of all, it helps you ask better questions about how people are using your site.

FAQs About GA4 Bounce Rate

Why can’t I see bounce rate in GA4?

It’s not included by default. You have to manually add it to your reports using the customization options in the Pages and Screens report.

What’s a good bounce rate?

It depends on the type of content. Blog posts and news articles might have bounce rates over 70 percent, which is completely normal. Sales or product pages should usually aim for under 50 percent, especially if you want visitors to take action.

Is a high bounce rate always bad?

Not always. If someone reads a full blog post and then leaves, that counts as a bounce, but it might still be a successful visit. What matters is whether the page did what it was supposed to do.

Can I compare GA4 bounce rate with Universal Analytics?

No. The calculation is different, so the numbers won’t match. GA4 bounce rate is based on engagement, while Universal Analytics measured it based on single-page sessions. They track different behaviors.

Track Bounce Rate the Easy Way

Bounce rate didn’t disappear in GA4, but it is harder to find. You can still access it with a few quick steps, and once you know where to look, it’s easier to track over time.

That said, GA4 isn’t always the most user-friendly. If you want a faster way to check bounce rate and all your other key metrics in one place, OnePageGA can help.

Start your 14-day free trial and take the guesswork out of GA4.

If you’re working on understanding GA4 or making your reports easier to read, these guides might help:

If you have questions or want to join the conversation, you can also find us on X and Facebook.

8 Best eCommerce Analytics Tools for Online Stores (2025)

Posted on - Written By: author avatar Stacey Corrin

When I first started working with analytics tools, I remember how overwhelming it felt. There was so much data, and I just wanted a clear answer to simple questions. Where are people coming from? What’s actually helping them buy?

Over time, I figured out which tools are helpful and which ones just add more confusion. That’s what I want to share with you here.

In this guide, I’m walking through the best ecommerce analytics tools I’ve tried myself. Some are simple. Some go deeper. But all of them can help you get a better handle on what’s really going on in your store.

Quick Summary of the Best eCommerce Analytics Tools

ToolKey FeaturesPlatformsFree PlanBest For
Google Analytics 4Free, customizable reports, integrates with Google AdsWebYesGeneral tracking and reporting
OnePageGAClean dashboard, note tracking, ecommerce-focusedWeb (GA4 integration)14-day trialBeginners who want simple ecommerce insights
MonsterInsightsGA4 reports in WordPress, form and event trackingWordPressYes (limited)WooCommerce store owners
MixpanelAdvanced funnels and retention, user segmentationWeb & mobile appsYes (up to 1M events)Growing teams that need deeper analysis
KissmetricsCustomer lifetime value, repeat purchase trackingWebNoEstablished stores focused on retention
Crazy EggHeatmaps, scrollmaps, click trackingWeb30-day trialUX improvements through visual behavior data
HotjarSession recordings, heatmaps, user feedback toolsWebYes (limited)Understanding customer experience
WoopraCustomer journey tracking, user profiles, automationWebYes (limited)Tracking full customer lifecycle

How I Tested the Best eCommerce Analytics Tools

I didn’t put this list together by reading feature lists or copying what other blogs say. I actually spent time exploring each of these tools to see how they work in real life.

Here’s what I looked for:

  • Setup process: Was it quick, or did it feel like jumping through hoops?
  • Ease of use: Could I find the important stuff without clicking through ten menus?
  • Ecommerce-specific reports: Things like revenue, conversions, and cart activity.
  • Dashboard clarity: How easy it is to check stats at a glance.
  • Pricing and value: What you get on the free plan, and whether the paid versions are worth it.

I tested each tool from the perspective of someone running an online store, not a data analyst. My goal was to figure out which tools make it easier to understand what’s working and what needs fixing.

What Are eCommerce Analytics Tools?

eCommerce analytics tools help you track what’s happening in your online store. They collect data about your visitors, sales, and customer behavior, so you can see what’s working and what’s not.

Instead of guessing why your traffic dropped or which product is your top seller, these tools give you clear answers backed by real numbers.

Here’s the kind of data you can track:

  • Sales and revenue: See how much you’re making and where it’s coming from.
  • Traffic sources: Find out how people are discovering your store.
  • Conversion rates: See how many visitors actually buy something.
  • Cart abandonment: Spot where shoppers are dropping off before checkout.
  • Customer behavior: Track things like product views, clicks, and repeat orders.

When you have access to this kind of data, you can stop guessing and start making smarter decisions. You’ll know what to improve, what to promote, and where to focus your time and budget.

What to Look for in an eCommerce Analytics Tool

Not every analytics tool is made with online stores in mind. Some are built for general websites, while others focus on deep data that only developers care about. If you’re running an ecommerce business, you need something that gives you clear answers fast.

Here are a few things I look for when testing tools:

  • Easy setup: You shouldn’t need to touch code to get started.
  • Clear dashboards: Stats should be easy to read at a glance.
  • Ecommerce metrics: Look for tools that show revenue, orders, conversion rates, and cart behavior.
  • Platform compatibility: Make sure it works with your store (like Shopify, WooCommerce, or BigCommerce).
  • Marketing integrations: It’s a big help if the tool connects with your email or ad platforms.

Once you’ve covered the basics, a few extra features can give you deeper insights.

Heatmaps and session recordings show how people actually move through your site. A/B testing helps you try different layouts or buttons to see what gets better results. Funnel tracking shows where people drop off during checkout, and real-time data is great for spotting spikes during a sale or campaign.

With ecommerce sales expected to hit $7.4 trillion in 2025, it’s more important than ever to understand what’s happening in your store. The better your data, the easier it is to keep up and make smart decisions.

Best eCommerce Analytics Tools (Reviewed)

There are a lot of tools out there claiming to help you track your store’s performance, but not all of them are built with ecommerce in mind. I’ve tested each of the tools below myself to see how well they actually work, what they’re like to use, and whether they’re worth your time.

Let’s start with one you’ve probably already heard of, Google Analytics 4.

1. Google Analytics 4

Google Analytics
Google Analytics

Google Analytics 4 (GA4) is the new standard for tracking website data, but it’s not exactly beginner-friendly. I’ve used it across several projects, and while it’s powerful, it takes some time to get used to, especially if you’re trying to track ecommerce data like product views, add-to-carts, and purchases.

My Experience

Setting up GA4 wasn’t the easiest. You have to manually create events to track things like revenue or checkout steps, and there’s a learning curve if you’ve never used it before.

GA4 custom event
GA4 custom event

Once it’s set up, though, the reporting is detailed and really useful. I liked the Monetization reports, especially when I needed to see how individual products were performing over time.

GA34 Monteization report
GA34 Monteization report

One thing that helped was using Google’s own documentation, but I still found myself going back and forth a lot just to figure out how to build a simple ecommerce report.

Pros:

  • Free to use, even with advanced features
  • Really detailed reports once you know where to look
  • Works well with Google Ads and other Google tools

Cons:

  • Steep learning curve for new users
  • Setup is manual and takes time to get right
  • Some reports feel buried under too many clicks

Pricing & Plans

Google Analytics 4 is completely free, which makes it a popular choice for a lot of ecommerce stores. There’s a paid version called GA360, but most smaller stores won’t need it.

My Review

GA4 is a great tool if you’ve got the time (and patience) to learn how it works. It’s packed with features and works for just about any kind of store. But if you’re brand new to analytics or short on time, you might want to pair it with a simpler tool that makes the data easier to understand.

For a more detailed overview, see my guide: Is Google Analytics 4 Worth It? The Pros and Cons

2. OnePageGA

OnePageGA
OnePageGA

OnePageGA is a simple, beginner-friendly dashboard that pulls your Google Analytics data into one clean, easy-to-read screen. I started using it because I was tired of digging through GA4 to find the info I actually needed, like where sales were coming from or which pages were performing best.

My Experience

The setup was super quick. I just connected my Google account and the dashboard was ready in seconds. No settings to configure and no custom events to set up.

OnePageGA analytics dashboard
OnePageGA analytics dashboard

Everything was already organized in a way that made sense for ecommerce. I could see traffic, conversions, top pages, and revenue all in one place.

OnePageGA sources report
OnePageGA sources report

One thing I really liked is how easy it is to spot patterns. If I ran a promo or changed something on a product page, I could quickly see if it made a difference in traffic or sales.

eCommerce transactions in OnePageGA
eCommerce transactions in OnePageGA

There’s also a built-in way to add notes, which makes it easy to keep track of changes without digging through old messages or emails.

Adding annotations in OnePageGA
Adding annotations in OnePageGA

Pros:

  • Fast and easy to set up
  • Can easily see ecommerce data
  • Lets you add notes to explain traffic spikes or drops
  • Great if you want a clearer view of your GA4 reports
  • Includes conversion funnel tracking

Cons:

  • Only works with GA4 data

Pricing & Plans

You can try OnePageGA free for 14 days. After that, pricing starts at $9 per month, which is affordable if you want something easier than GA4.

My Review

If GA4 feels too complicated, OnePageGA is a great way to get the data you care about without the hassle. I like using it when I want quick answers and a clean view of what’s working. It’s ideal for solo store owners or small teams who don’t need a full-blown analytics setup.

3. MonsterInsights

MonsterInsights WordPress Google Analytics Plugin
MonsterInsights WordPress Google Analytics Plugin

MonsterInsights is a WordPress plugin that makes Google Analytics a lot easier to understand, especially if you’re using WooCommerce. I’ve used it on several WordPress sites where I wanted to skip the GA4 setup headache and just see the numbers that matter, right inside the WordPress dashboard.

My Experience

Setting up Google Analytics was straightforward. I installed the plugin, connected my Google account, and right away I could see reports without needing to open GA4. It pulled in ecommerce data like revenue, conversion rate, and top products, which saved me a lot of clicks.

MonsterInsights eCommerce report
MonsterInsights eCommerce report

What I liked most was being able to view key metrics on the WordPress dashboard without jumping between tools. That said, you still need to have Google Analytics running in the background.

MonsterInsights doesn’t track data on its own. It just makes GA4 easier to use, especially if you’re not confident navigating the default reports.

Pros:

  • Beginner-friendly setup inside WordPress
  • Shows GA4 ecommerce data without leaving your site
  • Works well with WooCommerce
  • Lets you track clicks, forms, and custom events with no code

Cons:

  • Requires GA4 to work, it’s not a standalone analytics tool
  • Some features, like advanced reports, are locked behind the paid version

Pricing & Plans

There’s a free version with basic tracking, which is great for simple stores. If you want ecommerce tracking, though, you’ll need the Pro plan, which starts at $199.50 per year.

My Review

If you use WordPress and want your GA4 data to be easier to access, MonsterInsights is a great option. I recommend it for WooCommerce stores in particular. Just keep in mind that it depends on GA4 behind the scenes, so you’ll still need to set that up first.

4. Mixpanel

Mixpanel eCommerce analytics tool
Mixpanel eCommerce analytics

Mixpanel is more advanced than the other tools I’ve covered so far. It’s designed for businesses that want to track detailed customer behavior, not just pageviews and traffic sources.

I’ve used it on projects where we needed to follow what users were doing after landing on the site, like how many people clicked certain buttons or dropped off during signup.

My Experience

Right away, I could tell Mixpanel wasn’t built for beginners. The setup took more time, and I had to plan out which events I wanted to track. But once that part was done, the reports were incredibly detailed. I could build funnels, compare user segments, and even track what actions led to higher customer lifetime value.

Mixpanel funnels report
Mixpanel funnels report

What stood out the most was the level of flexibility. I could create custom reports based on very specific behavior, like which blog posts led to purchases or how long someone stayed before converting.

It’s not the tool I’d recommend for your first store, but it’s great for bigger teams or stores that are scaling.

Pros:

  • Very detailed event-based tracking
  • Great for funnel analysis and customer retention reports
  • Lets you create custom dashboards and compare segments
  • Works for web and mobile apps

Cons:

  • Steeper learning curve compared to beginner tools
  • Takes more time to set up and configure
  • Can feel like overkill for small or new stores

Pricing & Plans

Mixpanel has a free plan that gives you up to 1 million monthly events, which is more than enough for most small stores. Paid plans start at $.00028 per event after the free cap.

My Review

Mixpanel is a solid choice if you’ve outgrown basic analytics and want to understand exactly how people use your store. I’d recommend it for growing ecommerce businesses with more complex sales journeys, or teams that want deeper data to make decisions.

5. Kissmetrics

Kissmetrics ecommerce analytics tool
Kissmetrics ecommerce analytics

Kissmetrics is built specifically for ecommerce, which makes it a little different from general analytics tools like GA4. I tried it on a test store to see how it handled things like customer lifetime value and repeat purchases, areas where GA4 tends to fall short without extra setup.

My Experience

The first thing I noticed is that Kissmetrics focuses more on people than sessions. Instead of just tracking visits or clicks, it builds a profile around each user, so you can see their full journey, from the first visit to their most recent order.

It was really useful for understanding how often customers came back, how long it took them to buy, and what they bought next. The dashboard isn’t flashy, but the data is actionable. I could easily track metrics like revenue by traffic source or which campaigns brought in the most loyal customers.

Kissmetrics executive dashboard
Kissmetrics executive dashboard

Setup wasn’t instant, and it works best if you have a developer who can help you add custom events. But once it’s in place, it’s a great tool for stores that want to grow based on customer behavior, not just traffic spikes.

Pros:

  • Built specifically for ecommerce businesses
  • Tracks customer lifetime value, repeat purchases, and full user journeys
  • Great for segmenting users and tracking retention
  • Offers reports GA4 doesn’t handle well without customization

Cons:

  • Not as beginner-friendly as some tools
  • Requires more setup and possibly developer help
  • More expensive than some other platforms

Pricing & Plans

Kissmetrics doesn’t have a free plan. Pricing starts around $299 per month, so it’s more suited to established stores that are ready to invest in long-term growth.

My Review

Kissmetrics is a powerful eCommerce analytics tool if you’re focused on customer retention and long-term value. It’s probably not the first analytics tool you’ll use, but it’s a strong option once you’re ready to go deeper. I’d recommend it for growing or established stores that want more than just traffic data.

6. Crazy Egg

Crazy Egg ecommerce analytics tool
Crazy Egg ecommerce analytics

Crazy Egg is a behavior analytics tool that shows you exactly how people interact with your website. I’ve used it when I wanted to go beyond the numbers and actually see what visitors were doing. For example, where they clicked, how far they scrolled, and what they ignored completely.

My Experience

Setting it up was simple. I added a small tracking script to the site, and within a few hours, I could start viewing heatmaps and scrollmaps. The heatmaps were especially helpful for spotting dead zones, parts of a product page that weren’t getting any attention, and figuring out which buttons or sections people were actually using.

One of my favorite features was the ability to compare desktop and mobile behavior. It helped me fix a few design issues that were hurting mobile conversions without me even realizing it.

Crazy Egg desktop and mobile heatmaps
Crazy Egg desktop and mobile heatmaps

Crazy Egg doesn’t give you traffic or revenue numbers like GA4 or OnePageGA, but it’s a great companion tool for understanding what your visitors are doing once they land on your site.

Pros:

  • Easy to set up and start using right away
  • Heatmaps, scrollmaps, and click tracking
    Great for spotting user experience issues
  • Helpful mobile vs desktop comparison

Cons:

  • Doesn’t track sales or traffic, it’s a behavior layer only
  • Works best alongside a standard analytics tool

Pricing & Plans

Crazy Egg offers a 30-day free trial. Paid plans start at $29 per month and scale based on your traffic and pageviews.

My Review

Crazy Egg is a great add-on if you want to understand how people are actually using your store. I’d recommend it for store owners who are focused on improving their site’s layout or boosting conversions through design changes. It won’t replace your main analytics tool, but it adds insights you can’t get from numbers alone.

7. Hotjar

Hotjar eCommerce analytics tool
Hotjar eCommerce analytics

Hotjar is similar to Crazy Egg, but it comes with a few extra features that make it even more useful for ecommerce. I’ve used it when I wanted to see how visitors were using a site in real time and get direct feedback through surveys or feedback widgets.

My Experience

It only took a few minutes to set up. Just drop the tracking code on your site and it starts collecting data right away. The session recordings were the standout feature for me. I could watch real visitor sessions, see where people got stuck, and figure out why they were leaving certain pages.

Hotjar session recordings
Hotjar session recordings

Hotjar also lets you add surveys or quick questions on your pages. I’ve used these to ask things like “Was this page helpful?” or “What stopped you from checking out?” The responses gave me ideas I wouldn’t have thought of just by looking at analytics reports.

Compared to Crazy Egg, Hotjar feels a bit more all-in-one. You still don’t get full traffic or revenue reporting, but it gives you a lot of insight into what your customers are doing and thinking.

Pros:

  • Session recordings, heatmaps, and scroll tracking
  • On-page surveys and feedback widgets
  • Easy setup and clean interface
  • Great for finding UX issues and improving conversion rates

Cons:

  • Doesn’t include ecommerce metrics like revenue or AOV
  • Recordings can take time to review manually
  • Best used with another analytics tool for the full picture

Pricing & Plans

Hotjar has a free plan that includes heatmaps and basic session recordings. Paid plans start at $32 per month if you want access to more recordings, surveys, and user feedback tools.

My Review

Hotjar is one of my go-to tools when I want to understand what’s getting in the way of a sale. It’s especially useful for improving product pages, checkout flows, and mobile layouts. I recommend it for any store that wants real-world insight into how visitors behave, not just what they clicked.

8. Woopra

Woopra eCommerce analytics software
Woopra eCommerce analytics software

Woopra is a customer journey analytics tool that focuses on tracking the full lifecycle of your users, from first visit to final purchase and beyond. I tested it out to see how well it handled ecommerce funnels and repeat customer behavior, and it surprised me with how much detail it offers.

My Experience

Woopra took a bit more time to set up than tools like OnePageGA or MonsterInsights, but once it was connected, I could see individual user journeys in a way most tools don’t offer. It gave me a clear view of how people moved through the store, what brought them in, what they clicked, and what made them convert or leave.

Woopra analytics report
Woopra analytics report

It also let me build custom funnels and retention reports without needing any code. That part was especially helpful for spotting where returning customers were dropping off or which products led to second purchases.

Woopra feels like a mix between a standard analytics tool and a lightweight CRM. You can track behavior, but also dig into user profiles and automate follow-ups based on what someone did or didn’t do on your site.

Pros:

  • Tracks the full customer journey from first visit to repeat purchase
  • Powerful funnel and retention reporting
  • User profiles and segmentation built in
  • Integrates with tools like Shopify, HubSpot, and Mailchimp

Cons:

  • Setup takes longer than beginner tools
  • Interface can feel overwhelming at first
  • Free plan is limited for ecommerce use

Pricing & Plans

Woopra has a free plan with basic features, but you’ll need a paid plan for deeper ecommerce tracking and automation. Pricing starts at $49 per month, which makes it better suited for growing or mid-sized businesses.

My Review

Woopra is a solid choice if you want more than just traffic data. It’s built to help you understand how people move through your store and where you’re losing or keeping customers. I’d recommend it for teams that are ready to dig deeper into lifecycle tracking and want to tie analytics to their marketing efforts.

Important Metrics to Track (No Matter What Tool You Use)

It doesn’t matter which analytics tool you choose. The most important thing is knowing what to look at. Here are a few key ecommerce metrics I always keep an eye on, no matter what platform I’m using.

MetricWhy It Matters
Conversion RateShows how many visitors actually buy something. Low rates often mean something on your site needs fixing.
Customer Lifetime Value (CLV)Tells you how much a customer is worth over time, helping you decide how much you can spend to keep them.
Average Order Value (AOV)Measures how much people spend per order. Useful for boosting revenue without increasing traffic.
Traffic SourcesHelps you see which marketing channels bring in valuable visitors, so you can focus on what works.
Product PerformanceLets you track which products are doing well and which might need improvement or promotion.
Abandonment RateShows how many people leave before completing checkout. High rates usually point to a problem in your funnel.

👉 For a deeper explanation of what metrics are and how to use them, check out this guide on what is a metric in Google Analytics.

Top Ecommerce Analytics Tools Picks

Best for beginners: OnePageGA
If you want something simple that shows you the numbers that actually matter, OnePageGA is a great place to start. The setup is quick and the dashboard is easy to understand.

Best for behavior tracking: Hotjar
Hotjar is my go-to when I want to see how people are actually using a site, not just where they came from. It’s great for improving layouts and spotting friction.

Best free option: Google Analytics 4
GA4 is packed with features, and it doesn’t cost anything to use. Just be ready to spend a little time learning how to get the most from it.

FAQs

What is the most popular ecommerce analytics tool?

Google Analytics 4 is the most widely used tool, mostly because it’s free and connects easily with other Google products. But popular doesn’t always mean easiest. Many store owners prefer to use it alongside a simpler tool.

What’s the best free ecommerce analytics tool?

GA4 is your best bet if you want something free with powerful features. Just be prepared for a bit of a learning curve. If you want something easier, OnePageGA offers a free trial and is much quicker to get started with.

Can I use more than one tool at once?

Yes, and in many cases, you should. For example, you might use GA4 for tracking and Hotjar to understand behavior. Combining tools gives you a fuller picture of what’s going on.

How do I choose the right tool for my store?

Start by thinking about what kind of info you actually want. If you just want to see where sales come from, go with something simple like OnePageGA. If you need to track funnels or customer retention, you might need a tool like Mixpanel or Woopra.

Do I need analytics if I’m just starting out?

Yes, even if you’re only getting a few visitors a day, it’s helpful to know where they’re coming from and what they’re doing. That way, you can fix small problems early and grow smarter as traffic increases.

Final Thoughts on Ecommerce Analytics Tools

There’s no perfect analytics tool that works for everyone. The best one is the one you’ll actually use. Whether you want a quick snapshot of your sales or deep insights into customer behavior, there’s something on this list that can help.

Start simple with something like OnePageGA, get comfortable with the basics, and build from there. The more you understand your data, the easier it becomes to make decisions that actually grow your store.

Want to get better at tracking and understanding your store’s data? Here are a few helpful guides:

If you have questions or want to join the conversation, you can also find us on X and Facebook.

How to Add Annotations in Google Analytics 4 (Quick & Easy)

Posted on - Written By: author avatar Stacey Corrin

When I started using Google Analytics to track my website, I often wished I could mark important changes on my reports. Like when I redesigned my homepage or started a new ad campaign, I’d see a big jump in traffic but couldn’t remember what caused it.

That’s when I found out about notes in Google Analytics. They’re called annotations, and they make a big difference. I run several WordPress sites, and adding these notes right on my reports helps me see what’s working and why my traffic goes up or down.

In this guide, I’ll show you how to add annotations in Google Analytics. It’s easy, only takes a minute, and you don’t need any special tech skills.

What Are Annotations in Google Analytics?

Annotations are simple notes you can add to your Google Analytics reports. They’re tied to a specific date and show up just below your traffic charts. Think of them like sticky notes for your data—helpful reminders of what happened and when.

You can use annotations to track things like:

  • When you launched a new marketing campaign
  • Website updates, like a redesign or new feature
  • Big events in your industry that might affect traffic
  • Google algorithm updates

If you work with a team, annotations are also a great way to keep everyone on the same page. Instead of guessing why traffic went up or down, your team can just check the notes.

For me, annotations have been a huge help. A few months ago, I saw a big spike in traffic on one of my sites and couldn’t figure out why.

Then I looked at my annotation. I had added a note that day saying I sent out a newsletter.

Google Analytics 4 annoation example
GA4 annoation example

That reminder saved me a lot of time trying to figure it out.

The Basics of Adding Annotations in GA4

In Google Analytics 4, annotations work a bit differently than they did in the older version. They’re still simple to use, but there are a few things you should know.

To add an annotation, just right-click on a data point in one of your reports. A small menu will pop up, and you can choose “Add annotation.” You can learn more in Google’s official help guide.

how to add annotations in google analytics 4
Add an annotation in GA4

From there, you’ll be able to fill in the details:

  • A short title
  • A longer description if you want to explain more
  • The date or date range
  • A color to help you spot it quickly
Adding annotation description in GA4
Add annotation description in GA4

After you save a note, it’s visible across all reports that use line graphs. It’s an easy way to keep track of changes without digging through your calendar or email.

viewing an annotation in GA4
View an annotation in GA4

There are, however, a few limits to keep in mind:

  • You need to have Editor access or higher to add annotations
  • Each GA4 property can hold up to 1000 annotations
  • Annotations only show up on reports with line graphs

Even with these limits, I’ve found that using annotations this way makes it much easier to stay organized, especially when managing multiple sites or campaigns.

There are also Chrome extensions that let you add annotations to GA4, like Crystal Ball, but I prefer using built-in tools. It keeps things simple and reliable.

Adding Annotations with OnePageGA

If you’ve ever felt overwhelmed trying to make sense of GA4 reports, you’re not alone. That’s exactly why I started using OnePageGA.

OnePageGA
OnePageGA Homepage

It’s a simple, user-friendly dashboard that shows all your key metrics in one place. You can finally understand what’s happening on your website without clicking through different reports.

One of my favorite features is how easy it is to add annotations. You don’t need to right-click or scroll through menus. OnePageGA makes it a one-step process, right at the top of your dashboard.

All you have to do is click + Create new note, pick a date, add your note, and click Save.

how to add annotations in google analytics using OnePageGA
Add an annotation to GA4 in OnePageGA

That’s it.

Viewing GA4 annotations in OnePageGA
View GA4 annotation in OnePageGA

Compared to GA4’s multi-step process, this is much quicker and easier. And once your note is added, it appears across all your metrics, so you can immediately see how that change impacted your traffic.

Best Practices for Using Annotations in GA4

Once you start using annotations in GA4, it’s easy to forget just how helpful they can be. Here are a few tips I’ve picked up that make them even more useful:

  • Keep your notes short and clear. A few words are usually enough to jog your memory.
  • Use consistent colors. For example, green for campaigns, red for site issues, and blue for blog posts.
  • Add notes right away. It’s easy to forget details later, so I try to add a note the same day something happens.
  • Stick to meaningful events. Focus on changes that could impact your traffic, like marketing pushes or site updates.
  • Review your notes regularly. They’re a great way to spot patterns or figure out what’s working.

These small habits can help you get even more value from your reports.

Frequently Asked Questions

Are annotations visible to everyone?

Any user who has access to the GA4 property can see the annotations. It’s a great way to keep your team on the same page.

Can I edit or delete an annotation?

Just click on the annotation you added, and you’ll see options to update or delete it.

Why can’t I see my annotation?

Annotations only show up on line graph reports in GA4. If you’re looking at a different type of report, the note won’t appear.

Can I use other tools to track changes in my analytics?

Some people use tools like Google Sheets or Looker Studio to track changes alongside their website data. While those options can work, they often take more time to set up and manage. I’ve found that built-in annotations in GA4, or even better, the one-click notes in OnePageGA, are much faster and easier to use.

Final Thoughts on Using Annotations

Annotations are a simple way to connect changes on your site with your traffic data. While GA4 now includes this feature, the process is still a bit clunky and limited to certain reports.

With OnePageGA, adding notes is much quicker. You can add an annotation in one step, and it shows up across all your key metrics. It’s faster, easier to manage, and a lot more beginner-friendly.

If you’re looking for a better way to understand your website data, I recommend giving OnePageGA a try. You can start with a 14-day free trial and see how much easier it is to track what’s working on your site.

If you found this guide helpful, here are a few more articles to help you get the most out of Google Analytics:

If you have questions or want to join the conversation, you can also find us on X and Facebook.

4 Types of Events in Google Analytics + How to Use Them

Posted on - Written By: author avatar Stacey Corrin

When I started using Google Analytics 4, I had no idea what I was looking at. All the event tracking options were new to me, and I felt lost trying to figure out what to track on my website.

I spent months learning GA4 the hard way, through trial and error on my own sites and by helping other website owners set up their tracking. Now I know exactly which events you need to watch and which ones don’t matter for your website’s growth.

That’s why I put together this simple guide to GA4 events. You’ll learn what each event means and how it can help you grow your website. Don’t worry if you’re new to analytics or just moving to GA4 – I’ll walk you through everything step by step.

What Are Events in Google Analytics?

GA4 events are like a visitor’s digital footprint on your website. While a pageview just tells you someone looked at a page, events show you exactly what they did there, like clicking a button, watching a video, or filling out a form.

In the old Universal Analytics, we had to set up different types of “hits” like pageviews, events, and transactions separately. But GA4 makes things simpler by treating everything as an event, even basic actions like when someone views a page or starts a new session on your site.

I learned this lesson the hard way with my first online store. When I only tracked pageviews, I couldn’t figure out why people weren’t buying. Once I started tracking events like “add to cart” clicks and form abandonments, I knew where customers were getting stuck and could fix those issues.

Types of Events in Google Analytics 4

Now that you understand what events are, let’s look at the four main types of events in GA4. Each type serves a different purpose, and knowing when to use each one will help you track exactly what matters for your website.

Event TypeDescriptionAutomatic?Example Events
Automatically Collected EventsBasic events GA4 tracks without any setupYespage_view, first_visit, session_start, user_engagement
Enhanced Measurement EventsAdditional events that can be enabled with one clickYes (when enabled)scroll, file_download, video_play, outbound_click
Recommended EventsPre-defined events that follow Google’s naming conventionsNopurchase, add_to_cart, begin_checkout, login
Custom EventsEvents you create to track specific actions on your siteNonewsletter_signup, product_review, contact_form_submit

1. Automatically Collected Events

These are the events GA4 tracks for you right out of the box. You don’t need to set up anything, as they start working as soon as you add the GA4 tracking code to your website.

In my experience, automatic events give you a good base level of data about how people use your site. For example, GA4 automatically tracks when someone starts a new session, clicks on a file download, or scrolls down your page.

Automatically collected events in Google Analytics 4
Automatically collected events in GA4

Here are the most useful automatic events I rely on:

  • first_visit: Shows when someone visits your site for the first time
  • session_start: Tells you when a new viewing session begins
  • page_view: Records each time someone looks at a page
  • user_engagement: Shows if visitors are actually engaging with your content
  • file_download: Tracks when someone downloads your files

2. Enhanced Measurement Events

Enhanced Measurement events are a step up from automatic events, but they’re still easy to use. Think of them as bonus tracking features you can turn on with just one click in your GA4 settings.

I use these events on most sites I manage because they tell me more about how visitors interact with specific parts of my pages. For example, I can see if people are watching my videos or clicking on outbound links to other websites.

Enhanced measurements events in GA4
Enhanced measurements events in GA4

Here’s what Enhanced Measurement can track for you:

  • Scroll tracking: Shows how far people scroll down your pages
  • Outbound clicks: Records when visitors click links to other websites
  • Site search: Tracks what people look for using your website’s search box (but only if your site uses standard search URLs with query parameters like “?s=” or “?search=”)
  • Video engagement: Measures if people play, pause, or finish watching your videos
  • Form interactions: Shows when visitors start filling out your forms

To turn these on, you just need to visit your GA4 settings and check a few boxes. I’ll show you exactly how to do this in the setup section later.

3. Recommended Events

These are events that Google suggests you set up based on what kind of website you have. Unlike automatic events, you’ll need to add some code to track these, but Google provides clear guidelines on how to set them up.

For example, here are the parameters Google suggests using for the add-to-cart event:

Add-to-cart event parameters in GA4
Add-to-cart event parameters for GA4

I started using recommended events when I noticed gaps in my tracking data. For example, on my online store, I wanted to know more than just my final sales, I needed to see the whole buying journey. 

Recommended events helped me track things like when people viewed products or added items to their cart.

Here are some popular recommended events I often use:

  • sign_up: Tracks when someone creates a new account
  • purchase: Records when someone buys something
  • generate_lead: Shows when someone fills out a contact form
  • view_item: Tracks when someone looks at a product
  • add_to_cart: Records when items are added to shopping carts

The nice thing about using recommended events is that they work with GA4’s built-in reports and tools. This means you’ll see your data in the right places without extra setup.

4. Custom Events

Custom events are like building your own tracking system. When the automatic, enhanced, and recommended events don’t track exactly what you need, that’s when custom events come in handy.

On my blog, I wanted to know when people clicked on specific buttons or reached certain spots in my articles. These weren’t actions GA4 tracked automatically, so I created custom events. While this takes more work to set up, it gives you the exact data you need.

Some useful custom events I’ve created include:

  • Reading progress (25%, 50%, 75% of an article)
  • Newsletter popup interactions
  • CTA clicks on landing pages (as seen in the screenshot below)
  • Time spent on pricing tables
  • PDF document views
Custom CTA event in GA4 report
Custom CTA event in GA4 report

Just remember to keep your custom event names simple and consistent. I learned this the hard way – messy event names make it really hard to find the data you need later.

Setting Up and Tracking Events in GA4

When I first set up event tracking on my own website, I was overwhelmed by all the options. But after learning GA4 and seeing what actually matters for growing my site, I can now show you the simplest way to get started.

The first thing you’ll need is a GA4 property and your tracking code installed on your website. If you haven’t done this yet, check out my guide on how to add Google Analytics to your website.

Setting up Automatic and Enhanced Measurement Events

To turn on Enhanced Measurement in GA4, first log into your Google Analytics account and click on Admin in the bottom left corner.

Next, look for Data Streams in the middle column and click on your website’s data stream.

Accessing Google Analytics Data Streams
Accessing Google Analytics Data Streams

You’ll see Enhanced Measurement settings with a gear icon, so click that to see all your tracking options.

Configuring enhanced measurement in GA4
Configuring enhanced measurement in GA4

I started by turning on all enhanced measurement options on my site. This gave me a good baseline of data, and I could always turn off the ones I didn’t need later.

Configuring enhanced measurement options in GA4
Enhanced Measurement options in GA4

Setting Up Recommended and Custom Events

To set up recommended events in GA4, you’ll need to add some code to your website. The easiest way to do this is with Google Tag Manager.

First, log into your Tag Manager account and click on Tags in the left menu. Then click New to create a tag for each event you want to track.

Adding a new tag in Google Tag Manager
Adding a new tag in Google Tag Manager

Here’s how I set up purchase tracking on my website using Tag Manager:

Click on “Tag Configuration” and choose “Google Analytics: GA4 Event” from the list. 

Adding the Google Analytics: GA4 Event Tag
Adding the Google Analytics: GA4 Event Tag

Next, type “purchase” as your event name. Under Event Parameters, add important details like value, currency, and items. These help GA4 understand what was purchased.

Adding purhcase event parameters in Google Tag Manager
Adding purchase event parameters in Google Tag Manager

The tricky part is setting up the right trigger. For purchase events, you’ll usually need to set up a custom trigger that watches for specific checkout completion signals from your website.

Custom trigger configuration in Google Tag Manger
Custom trigger configuration in Google Tag Manger

For custom events, the process is similar, but you get to choose your own event names.

On my site, I wanted to track when people clicked my newsletter signup button. I created a custom event called “newsletter_click” and set it to trigger whenever someone clicks that specific button.

Remember to test your events after setting them up. You can use GA4’s DebugView to make sure everything is working correctly.

Google Analytics 4 Debug View
GA4 Debug View

How to Simplify GA4 Event Tracking

Having spent hours digging through GA4’s complex reports to find my event data, I knew there had to be a better way. With all the automatic, enhanced, recommended, and custom events we just set up, I needed a simpler way to see what was actually working. That’s why I started using OnePageGA.

OnePageGA
OnePageGA

OnePageGA turns all your event tracking data into simple, easy-to-understand reports, all on one page. You don’t need to install any plugins or touch any code. Just connect your GA4 account, and you’ll see all your events in a way that actually makes sense.

OnePageGA single page GA4 dashboard
OnePageGA single page GA4 dashboard

I love using OnePageGA because it saves me so much time checking my events. Instead of clicking through GA4 menus, I can instantly see which events are firing, how many conversions I’m getting, and where people are dropping off in my funnel. It shows me exactly how visitors interact with my site without the technical analytics language.

OnePageGA easy GA4 events report
OnePageGA GA4 events report

Another big plus is that unlike other GA4 alternatives, OnePageGA doesn’t charge based on how many events you track or how many page views you get. Your cost stays the same even as your tracking needs grow.

You get access to everything: event tracking reports, conversion funnels, eCommerce events, and even multiple website tracking from one dashboard.

Ready to make your event tracking simple again? Try OnePageGA free for 14 days.

Frequently Asked Questions About GA4 Events

What are Google Analytics 4 events?

Events in GA4 are actions that visitors take on your website. They show you exactly what people do – from viewing a page to clicking a button or making a purchase. Every interaction on your site can be tracked as an event in GA4.

How do automatically collected events differ from enhanced measurement events?

Automatically collected events start tracking as soon as you add your GA4 code – things like page views and first visits. Enhanced measurement events need to be turned on in your settings, but give you more detail like scroll tracking and video plays. I use both types because they work together to give me a complete picture.

Can I customize recommended events?

Yes, you can customize recommended events. While Google suggests specific names and parameters for these events (like “purchase” or “sign_up”), you can add your own parameters to collect extra details that matter for your business. Just remember to keep the main event name the same so GA4’s reports work correctly.

How do I document and debug my custom events?

I use GA4’s DebugView to test all my custom events. To access it, click Configure, then DebugView in GA4. For documentation, I keep a simple spreadsheet listing each event name, what it tracks, and any custom parameters. This helps me stay organized and makes it easier to update events later.

Get Started With GA4 Event Tracking

Event tracking in GA4 might seem complicated at first, but it doesn’t have to be. Start with the automatic events, turn on enhanced measurement, and slowly add recommended and custom events as you need them.

Want to make event tracking even easier? Try OnePageGA free for 14 days and see all your event data on one simple dashboard.

No complicated menus, no technical jargon, just clear insights about how people use your website.

And if you’re looking for more ways to understand your website’s traffic, see our other guides and resources:

If you have questions or want to join the conversation, you can also find us on X and Facebook.

How to Find Your Top Converting Traffic Sources in GA4

Posted on - Written By: author avatar Stacey Corrin

Finding out where your best customers come from shouldn’t be hard. But with Google Analytics 4 (GA4), many website owners find it tough to see which traffic sources bring in actual sales.

For small businesses and online stores, this information really matters. You need to know if your customers find you through Google searches, social media, or other websites. Without this knowledge, you might be spending money on marketing that isn’t working.

That’s why I created this guide. I’ll show you how to find your best-performing traffic sources in GA4, and then share an even simpler way to track this information using OnePageGA.

Why Track Google Analytics Traffic Sources?

Every visitor to your website leaves a trail that shows how they found you. Some people click through from Google search, while others come from Facebook posts or links on other websites. Knowing these paths helps you understand what’s working in your marketing.

Let me share a personal example. On my previous website, I spent hours each week creating social media content. I was convinced social media was driving most of my traffic, after all, I was putting most of my effort there.

But when I dug into my analytics, I learned that 80% of my visitors were finding my site through Google. All that time I spent on social media was bringing in just a small fraction of my traffic.

This changed everything about how I approached my marketing. Instead of spending most of my time on social posts, I focused on creating content that would rank well in Google. My traffic grew, and I saved hours of work each week.

When you track your traffic sources, you can make smarter decisions about where to focus your efforts, just like I did. You might find that some sources bring lots of visitors, while others barely make an impact.

This knowledge helps you:

  • Spend your marketing budget where it works best
  • Create content that attracts more of your ideal customers
  • Stop wasting time on channels that don’t bring results
  • Find new opportunities to reach similar customers

Steps to Find Top-Converting Traffic Sources in GA4

Finding your converting traffic sources in GA4 takes a few steps. But don’t worry, I’ll walk you through each one with clear instructions.

Step 1. Locate Traffic Acquisition Report in Google Analytics

First, log into your Google Analytics account. Once you’re in, click on “Reports” in the left menu of your screen.

GA4 Reports
GA4 Reports

Next, look for “Life cycle” and select “Acquisition” from the options below it. You’ll then want to click on “Traffic acquisition” to open the main report.

GA4 Traffic Acquisition report to find Top Converting Traffic Sources GA4
GA4 Traffic Acquisition report

This report shows you where your website traffic comes from. You’ll see channels like “Organic Search” for Google traffic, “Paid Search” for ads, and “Social” for social media visitors.

Step 2. View Your Conversion Rate by Traffic Source

The Traffic Acquisition Report shows you a table of all your traffic sources. Each row tells you how website visitors found your website, whether through Google search, social media, or other websites.

Look for the “Events” column first. This shows you all the actions visitors take on your site.

GA4 Traffic Acquisition report Events
GA4 Traffic Acquisition report Events

You can click the dropdown here to see specific types of events, like page views or button clicks.

Next, scroll to the right until you find the “Session key event rate” column. This number tells you how many visitors from each source take important actions on your site, like making a purchase or signing up for your newsletter.

Session Key Event Rate in GA4
Session Key Event Rate in GA4

This rate is your key to understanding which traffic sources bring in the best visitors. A higher percentage means more people from that source are doing what you want them to do on your website.

If you want to quickly spot your best sources, just click the “Session key event rate” column header. This will sort them from highest to lowest.

Step 3. View Conversions by Landing Page

Now let’s go deeper and see which specific pages bring in converting visitors.

Click the plus icon in your report to customize what you’re looking at. From the dropdown menu that appears, select “Page/Screen” and then “Landing page + query string.”

Filtering traffic acquisition report by landing page and query string
Filter GA4 report by landing page

Your report will now show two columns side by side: one for the traffic source (like Direct, Organic Search, or Paid Search) and another for the landing page. 

Traffic acquisition report filtered by landing page and query string
Traffic acquisition report filtered by landing page and query string

Look at the “Event count” and “Key events” columns to see how many actions visitors take on each page. 

The “Session event rate” shows you which combinations of sources and pages convert best. This helps you spot your highest-performing pages for each traffic source.

Find Top-Converting Traffic Sources Using OnePageGA

Looking at all these different reports and columns in GA4 can get confusing. If you’re like most website owners, myself included, you just want to see your best traffic sources without digging through multiple reports.

OnePageGA is a simple dashboard we created to solve this problem. It connects to your Google Analytics account and pulls all your important data onto one screen.

OnePageGA
OnePageGA Homepage

Instead of clicking through different reports and scrolling through columns, you see your top traffic sources and conversion rates instantly.

Think of it as your Google Analytics data, but organized the way you actually want to use it. No technical setup, no complex reports, just clear insights about where your best visitors come from.

Step 1. Set Up OnePageGA

Setting up OnePageGA takes just a minute.

Visit onepagega.com and click the “Sign Up” button. Then connect your Google Analytics account. It’s just like signing in to any other Google service.

Sign up for OnePageGA
Sign up for OnePageGA

Step 2. View Top-Converting Traffic Sources on One Page

Once connected, you’ll see a pre-built dashboard at the top of your page. This shows you the essential metrics about your website’s performance right away, with no setup needed.

OnePageGA dashboard report
OnePageGA dashboard report

Confused by metrics? Find out what a metric is in Google Analytics.

Below that, you’ll find two simple reports side by side. The Sources report shows where your visitors come from, along with key metrics like users and revenue.

OnePageGA sources report
OnePageGA sources report

The Pages report shows which landing pages bring in the most traffic and value.

OnePageGA pages report
OnePageGA pages report

Each report comes with powerful filtering options. In the Sources report, you can filter by Channel, Source, First Source, or First Channel.

The Pages report lets you filter by Landing Page, Pages, or Title. This helps you zoom in on exactly what you want to see.

If you need more detailed data, click “Load more” at the bottom of either report. This opens a sidebar with a complete list of your sources or pages, plus a search bar to find specific entries quickly.

Expanded sources report in OnePageGA
Expanded sources report in OnePageGA

That’s all there is to it. Everything you need to understand your traffic sources is right there on one page, updated in real-time.

Take Control of Your Traffic Analytics

Knowing where your best traffic comes from is one of the best ways to make data-driven decisions about your business. While GA4 is powerful, it’s also overwhelming for a lot of users. There’s so much detail to absorb and it takes time to fully understand.

With OnePageGA, analytics is much simpler. You get all the detailed tracking you need, presented in a way that’s easy to understand and act on.

Start by exploring your traffic sources in GA4 using the steps above. Then, when you’re ready for simpler analytics, sign up for a 14-day free trial of OnePageGA.

After all, knowing where your best visitors come from shouldn’t require a degree in data analysis.

If you’re looking for more ways to understand your website’s traffic, see our other guides and resources:

If you have questions or want to join the conversation, you can also find us on X and Facebook.

Choosing Top Web Analytics Tools? 7 Mistakes You Must Avoid

Posted on - Written By: author avatar Stacey Corrin

Every business needs to understand how their website performs. But picking the right tool to track this data isn’t easy. Choose the wrong one, and you might end up with data that doesn’t make sense and money down the drain.

Your website’s success depends on understanding how visitors behave, which makes picking the right web analytics tools crucial for your business. Yet, I’ve seen many website owners rush this decision, choosing tools without proper research or planning.

That’s exactly why I created this guide. I’ll walk you through the biggest mistakes people make when selecting analytics tools. By knowing what to avoid, you’ll find it easier to pick the right analytics solution for your business.

What Are Web Analytics Tools?

Web analytics tools are windows into your website’s world. In fact, 83.5% of websites use Google Analytics or similar tools to track their performance.

They track and record what happens when people visit your site. Every click, every page view, and every action your visitors take gets collected and turned into useful information.

These tools tell you how many people visit your site, which pages they look at, how long they stay, and where they came from. Some tools even show you how visitors move through your site and what they do before leaving.

At their heart, web analytics tools help answer key questions about your website:

  • Are people finding what they need?
  • Which pages work best?
  • Where do visitors get stuck?

By answering these questions, you can make smarter decisions about your website.

What Types of Web Analytics Are There?

Not all web analytics tools work the same way. Different tools track different things, and understanding these differences helps you pick the right one.

Here are the main types of web analytics you’ll come across:

Understanding the types of web analytics tools
Understanding the types of web analytics tools
  • Traditional analytics tools show you basic website traffic data. They track visitors, popular pages, and how long people stay on your site. These tools give you the essential data you need to measure site performance.
  • Behavior analytics tools reveal how visitors interact with your site. They track clicks, scroll depth, and can replay user sessions. This helps you find and fix usability issues quickly.
  • Customer journey analytics track how people interact with your business across all channels. From social media to email to your website, you’ll see the complete path customers take.
  • Content analytics measure how well your website content performs. They show which topics engage readers and where you’re losing their attention.
  • SEO analytics tools track your search engine performance. You’ll see your keyword rankings, backlinks, and how you compare to competitors.

Mistakes To Avoid Choosing Web Analytics Tools

Understanding what analytics tools can do is just the first step. Choosing the right one for your business is where many website owners stumble.

Here are the mistakes you’ll want to avoid when making your decision.

1. Starting Without Clear Goals

Many website owners jump straight into picking an analytics tool because they know they need one. But that’s like buying a map without knowing where you want to go. Without clear goals, you’ll end up with data you don’t know how to use.

Take a moment to write down 2-3 specific questions you want your analytics to answer.

What questions your web analytics should answer
What questions your web analytics should answer

Maybe you want to find out why people leave your checkout page. Or you might need to track how well your marketing campaigns bring in sales. Are you trying to understand where visitors click on your homepage?

Your answers will guide you toward tools that match your needs, saving you time and money in the long run.

2. Going with the Cheapest Option

When you’re comparing web analytics tools, it’s tempting to pick the cheapest one. But choosing a tool based only on price often leaves you missing key features you’ll need later.

Free tools might work when you’re just starting, but they rarely give you the full picture of your website’s performance.

The only real exception to this rule is Google Analytics, which is free. But the trade off is that it’s often quite complicated to use right out of the box.

Google Analytics dashboard
Google Analytics dashboard

Think about what you’re giving up to save money. Lower-priced tools often come with limited data storage, basic reporting, and minimal support. When you need help understanding your data or fixing tracking issues, you might find yourself stuck without expert guidance.

The right analytics tool is an investment in your website’s success. Instead of focusing on the price tag, think about the value you’ll get.

Will the tool help you make better decisions? Can it grow with your business? These questions matter more than saving a few dollars each month.

3. Selecting a Tool That’s Too Hard to Use

You might think the most powerful analytics tool is the best choice. But if your team can’t use it properly, all those advanced features are worthless.

Believe me, I’ve made that mistake myself, picking a complex tool that looks great on paper, but which ends up collecting dust because I didn’t know how to use it.

Your analytics tool should work for everyone on your team, from marketing experts to sales staff.

Let me give you an example. Some team members might love detailed reports, which you can easily get from a comprehensive tool like Google Analytics.

But others may just need quick insights, making OnePageGA a much better solution.

Example of simple reporting in OnePageGA
Example of simple reporting in OnePageGA

Look for tools with clear dashboards and straightforward reports. Your team should be able to find the information they need without attending multiple training sessions.

Remember, the best analytics tool isn’t the one with the most features – it’s the one your team will actually use.

4. Skipping Free Trials and Demos

Reading product descriptions and watching promotional videos isn’t enough to know if an analytics tool is right for you. That’s like buying a car without taking it for a test drive. Marketing materials always show the perfect scenario, but you need to experience the tool in real life.

Most analytics providers offer free trials or demos for a reason. Use this time to test the features that matter most to your business.

For example, with OnePageGA, you get a 14 day free trial to take the whole platform for a test drive.

OnePageGA 14 day free trial
OnePageGA 14 day free trial

Try creating the reports you’ll need regularly. See how quickly you can find important data. Check if the tool actually answers those key questions you noted down earlier.

Don’t forget to test the support team during your trial. Send them questions and see how quickly they respond. A tool is only as good as the help you get when something goes wrong.

5. Ignoring Marketing Integrations

Your website doesn’t exist in a bubble. Visitors arrive from email campaigns, social media posts, and online ads. That’s why your web analytics tool needs to work with your other marketing platforms.

When your tools don’t talk to each other, you miss important parts of the story.

You might see that someone bought your product, but not know which email campaign brought them to your site. Or you might spot a surge in traffic without understanding which social post caused it.

Good analytics tools connect with your email platform, CRM, social media accounts, and ad networks.

Important web analytics tools integrations
Important web analytics tools integrations

These connections help you track the complete customer journey, from first click to final purchase. Without them, you’re left with gaps in your data and guesswork in your decisions.

6. Forgetting About Scalability and Growth

The analytics tool that works for you today might not meet your needs tomorrow. Your website will grow, your traffic will increase, and you’ll need more detailed insights.

Plus, switching later is painful. You’ll lose historical data and need to retrain your team.

Think about where your business will be in a year or two:

  • Will your current tool handle double the traffic?
  • Can it store more data?
  • What happens when you need to track multiple websites or add new team members?

A tool that seems perfect now might become a headache as you grow.

Look for cloud-based web analytics tools that grow with your business. Check if they offer flexible pricing plans and easy ways to upgrade.

The right tool should support your success, not limit it.

7. Treating Data Privacy as an Afterthought

Data privacy isn’t just nice to have, it’s essential. More countries are passing strict privacy laws like GDPR and CCPA, and customers care deeply about how their information is handled.

75% of consumers say they won't purchase from organizations they don't trust with their personal data.
Consumers won’t buy from companies they don’t trust.

In fact, 75% of consumers say they won’t purchase from organizations they don’t trust with their personal data. One privacy mistake could cost you thousands in fines and damage your reputation.

That’s why your analytics tool needs to make privacy simple. Look for features like data anonymization, consent management, and clear privacy settings. The best tools help you collect valuable insights while protecting your visitors’ privacy.

Before choosing a web analytics tool, dig into its privacy policy and security measures.

Can you delete visitor data when requested? Is data stored securely? Does the tool collect only what you actually need?

Getting these answers now helps you avoid privacy problems later.

What’s the Best Web Analytics Tool for You?

When it comes down to it, Google Analytics 4 (GA4) is the most popular web analytics tool in the world. It’s used by over 15 million websites for good reason, it’s powerful and free.

And after over a decade of using it on my own websites, I’ve found that combining GA4 with OnePageGA works best for most businesses.

OnePageGA
OnePageGA

OnePageGA is a simple analytics dashboard that sits on top of GA4. It takes complex Google Analytics data and turns it into clear, actionable insights.

Instead of digging through multiple reports and settings, you get a single dashboard that shows you what matters most.

OnePageGA dashboard example
OnePageGA dashboard example

With OnePageGA, you can quickly spot trends, track goals, and measure your website’s success. It highlights important changes in your traffic, shows which content performs best, and helps you make data-driven decisions without the steep learning curve of GA4.

This gives you the best of both worlds: GA4’s detailed tracking and OnePageGA’s user-friendly approach to viewing and understanding your data.

But depending on your needs, you might want to add other tools to your analytics stack.

Here’s a quick guide to help you choose:

Top Tool(s)Best ForFree Version
User Behavior AnalyticsHotjarHeatmaps & recordings✅
Crazy EggAffordable usability insightsTrial
Customer Journey AnalyticsAmplitudeProduct user paths✅
MixpanelUser funnels & engagement✅
Content AnalyticsParse.lyContent performance❌
ChartbeatReal-time content metricsTrial
SEO AnalyticsSemrushPro SEO toolkit✅
AhrefsSEO & backlink analysisTrial
Google Search ConsoleBasic Google SEO health✅

How to Choose the Top Web Analytics Tools

Now that you understand the common mistakes to avoid and the types of tools available, let’s put everything together.

Here’s your step-by-step guide to choosing the best web analytics tools:

  • Define your goals clearly before looking at any tools
  • List the features you need to achieve these goals
  • Set a realistic budget that matches your needs
  • Test free trials with real website scenarios
  • Check if the tool works with your other marketing platforms
  • Make sure the interface is easy for your team to use
  • Verify the tool’s privacy features and compliance
  • Consider how the tool can grow with your business

Remember to take your time with this decision. The right web analytics tool will help your business grow, while the wrong one can waste time and resources.

Making the Right Choice for Your Business

Choosing the right web analytics tool doesn’t have to be overwhelming. By avoiding common mistakes and following a clear selection process, you can find one that serves your needs now and as your business grows.

Start with the basics using Google Analytics 4 and OnePageGA. This gives you powerful tracking with easy-to-understand insights.

To help you get the most from the top web analytics tools, you may also find the following guides useful:

If you have questions or want to join the conversation, you can also find us on X and Facebook.

What Is a User in Google Analytics? Total vs Active vs New vs Returning

Posted on - Written By: author avatar Stacey Corrin

As a small business owner, your website is essential. Naturally, you want more visitors, and Google Analytics is the tool you turn to for understanding your website traffic.

But with the roll-out of GA4, there are so many more metrics and dimensions to keep track of. It’s hard to know which are the most important to use regularly.

Take Users, for example. GA4 has four different types of users. So what is a user in Google Analytics, and how can you use this info to make data-driven decisions about your business? 

In this guide, I’ll break down GA4’s four user metrics: Active, New, Total, and Returning, in plain English. You’ll learn exactly what they measure, when to use them, and more importantly, how they can help you grow your business.

What Are The Different Types of Users in GA4?

Before diving into the details, here’s a brief look at the four types of users in GA4:

  • Total Users: Everyone who visited your website during your chosen time period.
  • Active Users: People who visited your site in the last 28 days.
  • New Users: First-time visitors to your website.
  • Returning Users: People who have visited your site before and came back.

These metrics work together to give you different views of your website traffic. Let’s look at each one in detail to understand how they can help your business.

Total Users in Google Analytics

Total Users includes everyone who lands on your site—even if they leave after a few seconds. Think of it as your website’s total foot traffic, including both the serious shoppers and the window browsers.

This data helps you see if your website is growing over time. You might use it to see if this month’s growth was better than last month’s, or to check if your new marketing efforts are working.

You can find detailed Total Users data in your Events report (Reports » Engagement » Events). This shows you exactly how people interact with your site.

What Is a User in Google Analytics Total users in GA4 events report
Total users in GA4 events report

For instance, you might learn that while 7,000 people visited your site, only 400 watched your video—giving you clear insight into where you could improve engagement.

Think of it this way: If 1,000 people visit your site, but nobody buys anything, that might be worse than having 100 visitors who all make purchases. Quality can be far more important than quantity.

Active Users in Google Analytics

Google Analytics considers Active Users so important, they made it their default metric. Whenever you see ‘users’ listed without any qualifier, GA4 is showing you ‘active users’.

In GA4, active users are either new visitors or users with engaged sessions. An engaged session means the visitor either:

  • Stayed on your page for over ten seconds
  • Viewed more than one page
  • Made at least one conversion

It’s a lot like a gym membership – you care more about who worked out this month than who signed up three years ago and never came back. The 28-day window helps you spot patterns and identify who’s genuinely interested in what you offer.

This metric is especially helpful if you run a blog or sell products that people don’t buy right away. It shows you who keeps coming back to learn more before making a decision.

Pro Tip: While Universal Analytics (pre-July 2023) had a dedicated Active Users report, GA4 integrates this metric throughout its interface. You can find detailed active user data in the ‘Engagement report’.

Active users GA4 engagement report
Active users GA4 engagement report

New Users in Google Analytics

New Users shows you how many people are visiting your website for the first time. In GA4, this is tracked as a ‘first_visit’ or ‘first_open’ event, making it easy to spot fresh faces in your analytics.

Think of New Users like first-time customers walking into a store. They’re exploring and getting to know what you offer, so it’s important to make a good first impression so they’ll want to come back.

You can find your new user data by going to Reports » Acquisition, where you’ll get a quick overview of how many fresh visitors your site is attracting.

New users GA4 acquisition report
New users GA4 acquisition report

You’ll see spikes in New Users when something drives extra traffic to your site – maybe you ran a Facebook ad, got mentioned on social media, or one of your blog posts started ranking well in Google.

But New Users alone doesn’t tell the whole story. If you have many new visitors, but they don’t come back, you might need to work on making your site more engaging.

Returning Users in Google Analytics

While new visitors are great, returning users are even better. Not only does retaining users cost less than acquiring new ones, but returning visitors also signal that your content or products are hitting the mark.

In GA4, anyone who has visited your site before counts as a returning user, even if their previous visit was brief. You can find these loyal visitors by going to Reports » Retention, where you can compare new vs. returning user patterns over time.

Returning users GA4 retention report
Returning users GA4 retention report

Think of Returning Users like regular customers at a coffee shop – they know what they like and keep coming back for more. A healthy website usually has a good mix of new and returning visitors, but too few returning visitors might mean people don’t find your site useful enough.

You can increase your Returning Users by creating helpful content, offering good products, or sending out regular newsletters. The key is to give people a reason to come back.

Research shows that returning customers spend 67% more than first-time buyers, making this metric particularly important for e-commerce sites.

For a deeper dive into metrics, see our guide: What Is a Metric in Google Analytics (And What to Track)

Now that we’ve defined each metric, let’s clearly see the key differences between them all.

Active Users vs. New Users vs. Total Users vs. Returning Users

Now, all of these user metrics can feel confusing, especially when you’re trying to figure out which ones matter most for your business. Here’s a breakdown of how they compare and when to use each one:

User TypeMeasuresBest ForBenefitLimitation
Total UsersEveryone who visited during your chosen time periodOverall website reachGives the big picture viewDoesn’t show engagement quality
Active UsersPeople who visited in the last 28 daysCurrent website healthShows recent engagementLimited to 28-day window
New UsersFirst-time visitors onlyMarketing campaign successMeasures audience growthDoesn’t show if they return
Returning UsersRepeat visitorsWebsite loyaltyShows content valueMight miss cross-device users

Let’s look at a real example to show how these numbers work together.

Imagine your website had these metrics last month:

  • Total Users: 1,000
  • Active Users: 800
  • New Users: 300
  • Returning Users: 700

This tells an interesting story: while you had 1,000 total visitors, 800 were active recently. Most of your traffic (700) came from people coming back, with 300 new people discovering your site.

Pro Tip: If you find these metrics overwhelming to track all at once, focus on the ones that match your current goals. For a new website, New Users might matter most. For an established site, you might care more about Returning Users.

Using OnePageGA for Simpler User Data

Now, GA4’s layout often changes with updates, and finding user metrics across different reports is not only time-consuming, but also a headache. It’s actually something I used to dread because try as I might, my brain simply doesn’t like numbers.

That’s why I always use OnePageGA to view and interpret my GA4 data.

OnePageGA Easy One Page Google Analytics Dashboard Homepage

It’s a straightforward, single-page dashboard that simplifies your Google Analytics data. It shows an easy-to-understand overview of the metrics that are most important to your business.

When using OnePageGA, you can easily:

  • Get insights without needing to learn the complex GA4 interface.
  • See ready-made reports for traffic sources, top pages, user locations, and more.
  • Choose exactly which metrics to see in your reports, like Active & New Users.
  • Track revenue and sales if you sell online, linked to user metrics.
  • Identify where users drop off in your customer journey.
  • Monitor all your websites in one dashboard and track changes over time.

To find user data in OnePageGA, first, visit the OnePageGA website and sign up for a free account.

Sign up for a OnePageGA account

Simply click the “Sign up with your Google Account” button and follow the on-screen instructions to authorize OnePageGA to access your GA4 data.

Authorize access to Google Analytics
Authorize access to Google Analytics

Once connected, you’ll see a pre-built dashboard with essential metrics.

OnePageGA dashboard example
OnePageGA dashboard

To customize the dashboard to include more User info, click on the “Edit Metrics” button and select the data you want to see.

Editing metrics in OnePageGA
Editing metrics in OnePageGA

You’ll then see a chart of this data allowing you to see trends and compare different time periods.

User Metrics in OnePageGA
User Metrics in OnePageGA

Below that, you can see further information with pre-built reports. For example, you can quickly view user data in relation to traffic sources, landing page, location, device, and much more.

Custom reports in OnePageGA with user metrics
Custom reports in OnePageGA

Making Data-Driven Decisions with User Metrics

Now that you can easily find your user metrics in both GA4 and OnePageGA, let’s look at how to use this data to grow your business.

Here are some common scenarios and which metrics to watch:

When Launching a Marketing Campaign:

  • Track New Users to measure campaign reach
  • Watch Active Users to see if people stay engaged
  • Monitor Returning Users to check if the campaign brings quality traffic

When Creating Content:

  • Low Returning Users might mean your content needs work
  • High New Users but low Return Users suggests engagement problems
  • Steady Active Users shows your content keeps people interested

When Running an Online Store:

  • Compare Total Users to sales numbers
  • Track Returning Users to measure customer loyalty
  • Watch Active Users to spot shopping patterns

For example, if you notice your New Users are high, but Returning Users are low, try:

  • Improving your website’s first impression
  • Creating more engaging content
  • Starting an email newsletter

Pro Tip: Don’t try to track everything at once. Pick the metrics that match your current business goals and focus on those first.

Common User Metric Problems and Solutions

Even when you understand what these metrics mean, you might run into some common challenges. Here’s how to handle them:

ProblemPossible CauseSolution
High New Users but Low SalesPoor website experienceImprove site navigation, add clear calls to action
Low Returning UsersOutdated contentCreate fresh, relevant content regularly
Dropping Active UsersSeasonal changesCompare to same period last year
Total Users Seem WrongMultiple devices counted twiceFocus on trends rather than exact numbers

Remember: Numbers dropping isn’t always bad, and spikes aren’t always good. What matters is understanding why changes happen and taking appropriate action.

Understanding your website’s user metrics doesn’t have to be complicated. Whether you’re looking at Total Users for the big picture or Active Users for current engagement, each metric tells part of your website’s story.

By using tools like OnePageGA to simplify your analytics, you can focus less on finding the data and more on using it to grow your business.

Try OnePageGA free for 14 days and see how easy tracking users can be.

If you’re looking for even more help using Google Analytics, you may also find the following resources useful:

If you have questions or want to join the conversation, you can also find us on X and Facebook.

How to Create Simple Google Analytics Reports for Beginners

Posted on - Written By: author avatar Stacey Corrin

When I was new to marketing, Google Analytics was an alien concept to me.

I’d heard it was crucial for understanding my visitors, but honestly, just looking at it made my head spin. All those charts, tables, and numbers, it felt like trying to decipher a code I didn’t have the key to.

I just wanted the basics: Who was visiting? What were they looking at? And were they finding what they needed? It was, to say the least, incredibly frustrating.

If that sounds familiar, you’re definitely not alone. Many website owners and marketers find Google Analytics overwhelming. We all need clear, actionable insights, but getting them shouldn’t be such a headache.

That’s why I’m writing this guide: to show you how to create simple Google Analytics reports that actually make sense and help you achieve your goals.

What Are Reports In Google Analytics?

Google Analytics reports are your website’s story told through numbers. They’re organized summaries showing exactly what’s happening on your site, from who’s visiting to what they’re doing.

Google Analytics report categories
Google Analytics report categories

Google Analytics organizes these reports into five main categories:

  1. Audience Reports: Who’s visiting your site
  2. Acquisition Reports: How they found you
  3. Behavior Reports: What they do on your site
  4. Conversion Reports: Whether they take desired actions
  5. Real-Time Reports: What’s happening right now

Each of these categories answers specific questions about your visitors and their actions.

But here’s the catch: while these reports are powerful, they’re also overwhelming. GA4’s complexity often stands between you and the information you need.

Let’s look at why that happens.

Why Is Google Analytics 4 So Complicated?

Google’s move to GA4 in 2023 significantly changed how we analyze website data, and it’s been a difficult transition for many. Even experienced marketers sometimes struggle with the new terminology and layout.

While terms like “bounce rate,” “sessions,” and “pageviews” might seem simple at first glance, understanding how they all interact requires a lot of learning.

Also, standard reports don’t always have the information you need. You’re forced to use custom reports if you want to track unique customer journeys or combine metrics in a meaningful way.

Google Analytics 4 custom reports
Google Analytics 4 custom reports

And creating custom reports in GA4 is quite complex. You need to know about dimensions, metrics, filters, and different report types.

Building custom reports in GA4
Building custom reports in GA4

This kind of customization can quickly become overwhelming.

Because of these challenges, many users find themselves spending less time on their marketing efforts and more time figuring out their website data.

So how do you create simple Google Analytics reports that give you the information you need quickly?

Let’s find out.

The Easy Way to Create Simple Google Analytics Reports

Several web analytics tools have popped up on the market attempting to solve the complexity of Google Analytics 4. But in my opinion, many of them pose the same problems. Learning to use them often feels just as hard as using GA4 itself, requiring you to learn a whole new system and interface.

If you’re looking for a solution that doesn’t require learning a whole new platform, then OnePageGA is the answer. It’s designed to be intuitive and straightforward, without the learning curve of GA4 or other alternatives.

One page Google Analytics dashboard
One page Google Analytics dashboard

OnePageGA is a one-page Google Analytics 4 dashboard that gives you simple, easy-to-understand reports about your website’s performance. Instead of GA4s complexity, you get all the essential insights you need in one place.

Here’s what makes OnePageGA different:

  • You won’t need training or tutorials to understand how to use it. It’s designed to be intuitive.
  • All your core metrics are available on a single page, removing the need to click through endless menus.
  • Get key reports like website visitors, popular pages, and traffic sources automatically.
  • You don’t need to be a technical expert to set it up or understand it.
  • If you need something different, you can easily create custom reports.

To get started with OnePageGA’s simpler reporting, follow these easy steps.

Note: Before diving in, you’ll need to set up GA4. Here’s a simple guide on how to add Google Analytics to your website.

Step 1. Sign Up With Your Google Account

First, go to the OnePageGA website and click the button titled “Try for 14 days free”.

Try OnePageGA for free
Try OnePageGA for free

This will prompt you to connect to the platform using your existing Google account.

Signing into OnePageGA with Google
Sign in to OnePageGA with Google

On the next screen, confirm your data sharing settings and click “Continue”.

Selecting what OnePageGA can access
Select what OnePageGA can access

Finally, you’ll head to your OnePageGA dashboard, where you can select a website to track.

Step 2. Add Your Website to OnePageGA

To add a new website to your account, click the “Add Site” button.

Adding a site to OnePageGA
Adding a site to OnePageGA

Then, go ahead and select your Google Analytics property from the dropdown menu and click “Next”.

Select a Google Analytics property in OnePageGA
Select a property in OnePageGA

That’s all there is to it. OnePageGA will now take you to your single-page Google Analytics dashboard, where you can see your simplified reports.

Step 3. View Your Simple Google Analytics Reports

When you open your OnePageGA dashboard, you’ll immediately see a graph of your site’s performance. This includes key metrics like page views, sessions, how long people stay on your site, and your bounce rate.

OnePageGA overview report
OnePageGA overview report

All of this is in one simple view, so you can quickly see what is and isn’t working on your website.

Under this graph, you’ll see several other simple GA4 reports which tell you even more about your site’s performance, including:

  • Where your traffic comes from, so you know which channels are working best.
  • Which pages are most popular, helping you to optimize your content strategy.
  • Which locations and devices people are using, providing valuable insights into your audience.
simple google analytics reports in OnePageGA
Simple google analytics reports in OnePageGA

For example, in the pages report, you might see that your blog posts on a specific topic are attracting a lot of visitors. This means you can create more content around that topic to engage your readers.

OnePageGA Pages report
OnePageGA Pages report

Customizing your reports is just as simple. Unlike the overly complex report builder in GA4, OnePageGA allows you to easily add custom filters, and change which metrics you see on your reports.

Let’s say I want to know which AI engines are sending traffic to my website. In that case, I’d use OnePageGA’s OR logic to filter by specific traffic source like chatgpt.com, google.gemini.com, and so on.

OR filters in OnePageGA
OR filters in OnePageGA

Similarly, you can choose which metrics to track by clicking the settings icon. Here, you can select up to 7 metrics to display that best fit your needs, including:

  • eCommerce purchases
  • Sessions per user
  • Engagement rate
  • And much more
Edit metrics in OnePageGA
Edit metrics in OnePageGA

With simple Google Analytics reports like these, you can spend less time on learning new platforms, and more on understanding your website data and how it affects your business.

For a head-start, see the types of web analytics you need to know about.

Get Started with Simpler GA Reporting

As you can see from this guide, understanding your website data doesn’t have to be a headache.

With a simpler GA4 dashboard like OnePageGA, you can easily find the information you need, without the unnecessary complexity. You’ll be able to see what is and isn’t working and make smart decisions without feeling overwhelmed.

Start using OnePageGA today and finally feel confident in your analytics

If you have questions or want to join the conversation, you can also find us on X and Facebook.

5 Types of Web Analytics Every Website Owner Should Know

Posted on - Written By: author avatar Stacey Corrin

When I launched my first website, I was completely lost. It honestly felt like I was throwing spaghetti at the wall, hoping something would stick.

Turns out, I wasn’t alone. Around 68% of businesses lack a clear strategy for getting people to take action on their site. Without knowing how visitors actually use your website, you’re essentially flying blind.

That’s precisely why web analytics is so crucial. It’s the process of gathering data about how people interact with your website, helping you understand what’s really going on and where you can improve.

In this guide, I’ll walk you through the various types of web analytics, which will ultimately help you make smarter, more informed decisions for your site.

What Is Web Analytics?

Web analytics is about tracking and learning from your website’s data to see how people use your site. It helps you measure things like how many people visit, what they click on, and if they buy anything. This helps you improve your website and reach your goals.

The data you use for web analytics comes in three main types:

Understanding the types of web analytics
Undertstanding Web Analytics

First, there’s quantitative data. This is all about the numbers, like how many visitors you have, which pages they look at, and how many sales you make.

Second, there’s qualitative data, which helps you understand why those numbers happen. This shows you how people move around your site, what they click on most, and what feedback they give. You get qualitative data from surveys, talking to users, getting their direct feedback, and from special tools that track their actions.

It’s also important to know about conversions. These are the actions you want people to take on your site, like buying something, filling out a form, or signing up for your email list.

When you use quantitative data and qualitative data together, you get a full picture of what’s happening on your website and, most importantly, why.

Why Do You Need Web Analytics for Your Business?

Without web analytics, you’re running your website blindfolded, like how I was at the very beginning. You won’t know if your marketing efforts are paying off, if visitors can find what they need, or why they might be leaving without making a purchase. Web analytics solves these problems by providing clear insights into your site’s performance.

Let me share a quick example from my own website. Although I don’t get a lot of traffic, through web analytics, I discovered that most of it was coming from direct sources.

Example of top traffic source in Google Analytics
Example of top traffic source in Google Analytics

This helped me understand that many visitors were typing my website address directly into their browser or using a bookmark. Without this data, I might have focused on other marketing efforts that weren’t as effective.

Web analytics helps you:

  • Track return on investment (ROI) from your marketing campaigns
  • Understand which content resonates with your audience
  • Identify and fix technical issues that frustrate visitors
  • Make data-backed decisions about website improvements
  • Measure progress toward your business goals

5 Types of Web Analytics

Every business will use web analytics differently. Many tools have similar measurements, like Google Analytics for traffic and conversions, and Hotjar for recordings and heatmaps.

To get the most out of web analytics, you need to understand the main types. So, let’s look at them to see how they compare.

1. Traditional Web Analytics

Traditional web analytics focuses on the numbers, like how many people visit your site, what they do there, and whether they take action.

These are the foundational analytics metrics that were among the first to be tracked on websites. They provide a basic understanding of your website’s performance.

The basic metrics you can track include:

MetricWhat It MeasuresWhy It Matters
PageviewsTotal number of pages people look atShows overall site activity
Unique UsersIndividual people visiting your siteReveals true audience size
SessionsEach time someone visits your siteIndicates visit frequency
Bounce RatePercentage who leave after one pageShows content relevance and site design effectiveness
Time on PageHow long visitors stay on each pageMeasures content engagement
Conversion RateHow often visitors take desired actionsShows if site achieves business goals

For example, if your website gets 100 visitors in a day and 5 of them buy something, your conversion rate is 5%. This measurement helps you track if your site is getting better at converting visitors into customers.

Traditional Web Analytics Tools

The most popular tool is Google Analytics, and it’s totally free.

Google Analytics dashboard
Google Analytics Dashboard

While it offers detailed tracking, many find it overwhelming at first, particularly the newest version, GA4, which has a steep learning curve.

For website owners who want simple, clear data, OnePageGA offers an easy way to track these metrics.

OnePageGA - Simple Google Analytics Dashboard
OnePageGA – Simple Google Analytics Dashboard

It’s aimed at website owners who want clear insights without the complexity. You get important metrics in a simple way, which is especially helpful for smaller websites and businesses.

2. Behavioral Web Analytics

Behavioral analytics looks at how people actually use your website – where they click, how they move around, and what actions they take. It helps you understand your visitors’ journey through your site.

Heat mapping for behavior analytics
Heatmapping for behavior analytics

Here’s what behavioral analytics tracks:

MetricWhat It MeasuresWhy It Matters
Click PatternsWhere visitors click on your pagesShows what attracts attention
Mouse MovementHow visitors move their cursorReveals what people look at
Scroll DepthHow far down pages people scrollIndicates content engagement
Navigation PathsRoutes people take through your siteShows how people explore
Form UsageHow people interact with formsIdentifies form problems
Exit PointsWhere people leave your siteHighlights potential issues

For example, if you notice most people leave your checkout page at the shipping form, you might need to simplify your shipping options or make the form easier to fill out.

Behavior Analytics Tools

Hotjar is a popular choice that shows heatmaps and records visitor sessions. It’s easy to use and gives you visual insights into how people use your site.

CrazyEgg focuses on click tracking and scroll maps. It’s good for testing different layouts and seeing which elements get the most attention.

Microsoft Clarity is free and offers basic behavioral tracking. While it’s newer than other tools, it provides helpful insights for beginners.

3. Customer Journey Web Analytics

Customer journey web analytics looks at how people move through your website, from their first visit to completing a purchase or goal. It helps you understand what works, fix issues, and improve the user experience.

A journey analytics tool measures:

MetricWhat It MeasuresWhy It Matters
Touch PointsWhere customers interact with your brandShows key conversion moments
Path LengthSteps taken before conversionReveals buying process length
Drop-off PointsWhere customers stop engagingIdentifies friction points
Channel ImpactHow different channels work togetherShows marketing effectiveness
Time to ConvertHow long conversion takesHelps set expectations
Return RateHow often customers come backShows customer loyalty

Imagine seeing that most customers read three blog posts before signing up for your service. This insight could help you create more relevant content to guide people toward conversion.

Customer Journey Analytics Tools

Google Analytics offers powerful journey tracking features. While it’s free and detailed, setting up proper journey tracking requires some technical knowledge.

Basic user purchase journey in GA4
Basic user purchase journey in GA4

Mixpanel is popular for its user-friendly interface and detailed path analysis. It works well for both websites and apps but comes with a monthly fee.

Amplitude provides advanced journey mapping and prediction features. Though expensive, it’s particularly good for large businesses tracking complex customer paths.

4. Content Analysis

Content analysis helps you understand what content works best and where to focus your efforts. It combines search data with performance metrics to guide your content strategy.

Key content metrics include:

MetricWhat It MeasuresWhy It Matters
Page PerformanceHow well each page worksShows content value
Reading TimeHow long content holds attentionIndicates content quality
Social SharesHow often content gets sharedShows content reach
CommentsReader engagement levelReveals audience interest
Content GapsMissing or needed contentGuides content planning
Search RankingsHow content performs in searchShows content visibility

Take a blog post that gets many comments and shares but few conversions. This might mean you need a stronger call-to-action or better connection to your products.

Content Analysis Tools

LowFruits helps find easy-to-rank keywords and content opportunities. It’s affordable and particularly useful for new websites building their content strategy.

Example of LowFruits keyword analysis
LowFruits keyword analysis

SEMrush provides detailed content and keyword analysis. While it’s more expensive, it offers comprehensive tools for content research, tracking, and optimization.

Ahrefs shows content performance in search results and competitor analysis. It’s a premium tool that helps track rankings and find content opportunities.

5. SEO Analytics

SEO analytics measures how well your site performs in search engines. It tracks your rankings, shows which keywords bring traffic, and helps identify ways to improve your search visibility.

With SEO analytics tools, you can typically track:

MetricWhat It MeasuresWhy It Matters
Keyword RankingsPosition in search resultsShows search visibility
Organic TrafficVisitors from search enginesIndicates SEO success
Click-Through RateHow often people click your resultsShows title/description effectiveness
BacklinksSites linking to yoursReveals site authority
Technical IssuesSEO problems on your siteHighlights needed fixes
Core Web VitalsSite speed and performanceAffects search rankings

For instance, if your click-through rate is low despite high rankings, you might need to improve your page titles and descriptions to attract more clicks.

SEO Analytics Tools

Google Search Console provides direct data from Google about your site’s search performance. It’s free and shows exactly how Google sees your site, including technical issues and search queries.

Google Search Console Overview
Google Search Console Overview

All in One SEO helps optimize your WordPress site directly. While primarily a WordPress plugin, it includes helpful analytics features for tracking SEO performance and making improvements.

Moz combines rank tracking with site auditing features. It’s particularly good for beginners due to its user-friendly interface and educational resources.

Choosing the Right Web Analytics Tools

Not every business needs every type of web analytics tool. Your choice should depend on your goals, budget, and how you’ll use the data.

Consider these factors:

  • Business Size – How big is your business? Bigger companies usually need more complex tools.
  • Goals – What do you want to track? Make sure your tools can measure what matters to you.
  • Skills – How comfortable are you with data? Choose tools that match your experience level.
  • Budget – How much can you spend? Free tools work for some, but paid ones often offer more features.
  • Time – How much time can you spend learning new tools? Complex tools need more time to master.
  • Integrations – What other tools do you use? Make sure everything works together.

It’s important to remember that one tool rarely provides a complete picture. Most businesses use a combination of tools to get a complete picture.

For example, you might use Google Analytics to track visitor numbers while using heatmaps to see how people interact with your pages. This combination helps you understand both what users do and why they do it.

Setting Up Web Analytics

Google Analytics is considered the industry standard and a popular place for website owners to begin. Setting it up is straightforward:

  • Create a Google Analytics account
  • Add your website
  • Install the tracking code on your site
  • Set up basic goals like contact form submissions
  • Configure conversion tracking

For a more detailed walkthrough, see our guide on how to add Google Analytics to your website.

If Google Analytics is too much to start with, there are many options to get started, such as OnePageGA. It’s a single page dashboard that works alongside Google Analytics, giving you clear, actionable insights about your website.

OnePageGA dashboard example
OnePageGA dashboard

Instead of digging through multiple Google Analytics reports and complex menus, you’ll see all your key metrics in one place – traffic, top content, conversion rates, and more. This makes it easier to spot trends and make decisions without getting lost in the data.

OnePageGA custom reports
OnePageGA custom reports

Get Started With Easy Web Analytics

Web analytics is essential for making smart decisions about your website, and is something all website owners should do. Choose the tools that best fit your needs and focus on the metrics that matter to your business.

Start simple, learn what works, and add more features as you grow. No matter what tool you use, getting started is the most important thing.

With OnePageGA, you can get started with a free 14-day trial today, and see how easy understanding your website’s performance can be.

If you have questions or want to join the conversation, you can also find us on X and Facebook.

How to Track Website Visitors The Easy Way

Posted on - Written By: author avatar Stacey Corrin

Are you wondering if your website is actually working? Do you know who’s visiting and what they’re doing?

Tracking website visitors lets you see what’s performing well and what’s not, giving you the power to make smart decisions that grow your business.

According to a recent report by HubSpot, 61% of marketers say generating traffic and leads is their biggest challenge.

Let’s be real, though, Google Analytics 4 (GA4) can be a lot. It’s powerful, sure, but all that data can be overwhelming and leave you feeling lost.

This guide makes it easier. I’ll show you how to track website visitors with simple, actionable steps you can take right away.

Can I Track Visitors to My Website?

Tracking visitors to your website is possible and easier than you might think. You don’t need to be an expert to understand what’s happening on your site.

The most common method is using a web analytics tool, like Google Analytics. This involves adding a small piece of code to your website, which then collects data about your visitors. You’ll get valuable insights into where people are coming from, what pages they visit, and how long they stay.

Beyond Google Analytics, there are other tools that offer simpler ways to track your visitors. Many focus on specific aspects of website analytics or provide a more user-friendly interface (more on these options later).

Why Track Website Visitors?

So, now you know you can track visitors, but why should you? Simply put, tracking your website visitors allows you to understand how people are interacting with your online presence. As a result, you get insights that can help you improve your website and your overall strategy.

Here’s why it’s so important:

  • Understand User Behavior: By tracking visitors, you can see how they navigate through your site. Which pages are they landing on? Where are they clicking? How long are they staying on each page? This data shows how people are actually using your website.
  • Improve Website Performance: With this data, you can see what’s working and what’s not. If you notice people are leaving a specific page, it might need attention. You can spot areas for improvement and make your website more user-friendly.
  • Enhance Marketing Efforts: You can also see where your visitors are coming from, like social media, search engines, or other sites. This helps you see which marketing channels drive the most traffic and engagement. If a campaign isn’t working, you can adjust your strategy based on real data.

Ultimately, tracking your visitors provides the data you need to make informed decisions. This allows you to improve your website’s design, content, and marketing for a bigger impact on your business goals.

This isn’t just theoretical; a study by McKinsey found that companies that leverage customer behavioral insights outperform peers by 85% in sales growth.

How to Track Website Visitors With Google Analytics

For this guide, I’ll focus on using Google Analytics 4 (GA4), the latest version of Google’s web analytics platform. While there are other options, GA4 is the most popular and widely used method for tracking website data. It’s also completely free.

GA4 helps you get insights into your website’s traffic and user behavior. You can see how people find your site, what pages they visit, how long they stay, and a lot more.

In fact, GA4’s popularity is undeniable. With a staggering 88.7% market share, it’s the go-to analytics solution for most website owners. It’s also used by over 32 million live websites on the internet.

Google Analytics usage statistics
Google Analytics usage statistics

While GA4 is powerful, it’s not without its quirks. To get a more in-depth understanding of its strengths and weaknesses, you can check out my article on the pros and cons of Google Analytics.

Step 1. Set Up a Google Analytics Account and Property

To begin tracking your website with GA4, you’ll need to set up a Google Analytics account and create a property. It’s pretty straightforward.

Start by making sure you have a Google account, then go to the Google Analytics website to sign up. The setup process will guide you through creating a property—this is where your website’s data will be stored.

Creating a Google Analytics Property
Creating a Google Analytics Property

Next, select “web” as your platform and set up a data stream using your website’s URL.

For a more in-depth walkthrough, take a look at my guide on how Google Analytics works.

Step 2. Add the Google Analytics Tracking Code to Your Website

Now it’s time to connect Google Analytics to your website by adding the tracking code. This code is a small snippet of JavaScript the platform uses to collect data about your visitors.

Google Analytics Tracking Code
Google Analytics Tracking Code

The method for adding this code will vary depending on how your website is built. If you’re using a platform like WordPress, Shopify, or Squarespace, the process is generally straightforward.

Most of these platforms offer a specific place in their settings where you can paste the code. However, if you have a custom-built website, you may need to add the code directly to your site’s HTML.

Don’t worry; no matter what platform you’re using, I have you covered. I’ve put together a detailed guide on how to add Google Analytics to your website, which covers all the major platforms.

Once you’ve added the tracking code, GA4 will start collecting data about your website visitors. This is where things start to get exciting because you’ll be able to see how people are actually using your website.

Step 3. Understand Key Metrics While GA4 Collects Data

Now that you’ve added the tracking code, allow Google Analytics some time to gather data. It might take a few hours or even a day before you see everything, so patience is key here.

While GA4 is collecting information, let’s look at some of the main metrics you’ll be tracking. Understanding these will help you make sense of your data:

  • Users: This is the number of unique individuals who visited your site. GA4 uses identifiers to determine new and returning users.
  • Sessions: A session is a single visit to your site. It starts when someone arrives and ends after a period of inactivity. If they leave and come back, that’s a new session.
  • Pageviews: This is how many times a page on your site has been viewed. If you have an app, it’s the number of screen views. This metric shows which content is most popular.
  • Engagement Rate: This is the percentage of sessions where people engaged with your content. It’s based on how long they stay, how many pages they visit, and if they interact with things on the page. A higher rate means your content resonates with your visitors.
  • Events & Conversions: Events are specific actions on your site, like clicking a button or watching a video. When these events help your business goals, they’re called conversions.
  • Traffic Sources: Acquisition reports show you where your visitors are coming from – search engines, social media, etc. This helps you see what marketing is working.

For a deeper dive into these terms, take a look at my guide on what is a metric in Google Analytics.

Step 4. Analyze Your Website Traffic with Google Analytics

Now that GA4 is set up and collecting data, let’s look at the reports and see what’s happening on your website. Navigating GA4 can be a little tricky, but I’ll show you the important areas.

To see your reports, log into Google Analytics. On the left side, click “Reports.”

Finding reports in Google Analytics
Google Analytics Reports

You’ll see categories like “Acquisition,” “Engagement,” and “Monetization.” These reports help you understand how your website is doing.

Different report categories in GA4
GA4 reports categories

If you want to create custom reports, GA4 offers “Explorations.”

Finding GA4 Exploration Reports
GA4 Exploration Reports

Click “Explore” on the left side and use the drag-and-drop tool to build your own reports.

Creating a custom report in GA4
Creating a custom report in GA4

When you analyze your traffic, look for trends. For example:

  • Is your social media traffic going up or down?
  • Which pages are getting the most attention?
  • Are people leaving certain pages quickly?

Based on this data, you can make changes. For example, you might:

  • Update content: If a page isn’t getting many views, you could update it or make it more interesting.
  • Improve mobile: If lots of mobile users are leaving, you need to make your site more mobile-friendly.
  • Change marketing: If a marketing campaign isn’t working, you can adjust it.

The main goal is to use this data to make your website better for your visitors, so you can reach your business goals.

How to Simplify Your GA4 Data

Let’s be honest: GA4 can be complicated. It’s easy to feel lost in all that data, and it can be hard to find the information you need.

Analyzing data in GA4 can also take a lot of time. You often have to make custom reports to find the metrics you want. And even then, understanding the data can be difficult.

That’s why we created OnePageGA. It gives you a simple, easy-to-use view of your GA4 data, without all the confusion.

how to track website visitors with OnePageGA
OnePageGA simple Google Analytics dashboard

OnePageGA connects to your GA4 account with a few clicks, so you don’t need to add any extra code to your website. It just uses the data GA4 is already collecting.

With OnePageGA you can:

  • View important metrics on one easy-to-understand page. You don’t have to click through different reports.
  • See those metrics presented in a way that’s easy to understand and use to improve your business.
  • Discover insights much faster so you can focus on other areas of your business.
  • Get started quickly, even if you’ve never used GA4 before.

Setting up OnePageGA is also easy. Just connect your GA4 account, and OnePageGA will show your data on a single page.

Setting up OnePageGA
Setting up OnePageGA

How to Track Website Visitors in OnePageGA

When you open your OnePageGA dashboard, you’ll see a graph of your site’s performance. This includes page views, sessions, how long people stay, and your bounce rate.

OnePageGA site performance
OnePageGA site performance

All of this is in one simple view, so you can quickly understand what is and isn’t working.

Below the graph, you’ll find simple Google Analytics reports for:

  • Where your traffic comes from.
  • Which pages are most popular.
  • Which locations and devices people are using
Pre-built reports in OnePageGA
OnePageGA pre-built reports

It’s designed to give you the information that matters, right when you need it. And if you need more details, you can easily drill down and filter by different data points.

Want to see how your website performs over time? Just click ‘Compare’ in the date picker, and you can see a visual comparison.

Comparing date ranges in OnePageGA
Comparing date ranges in OnePageGA

OnePageGA also lets you design your own custom reports.

Creating custom reports in OnePageGA
Creating custom reports in OnePageGA

You can choose which metrics to track, including:

  • New users.
  • How engaged your users are.
  • How much revenue you’re making.

If you run an online store, it’s just as easy to track your eCommerce data, including revenue and transactions.

eCommerce transactions in OnePageGA
eCommerce transactions in OnePageGA

You can also set up custom sales funnels to track visitors from when they land on your site until they become subscribers or customers.

Creating funnels in OnePageGA
Creating funnels in OnePageGA

Besides this, OnePageGA also lets you:

  • Track multiple websites from one dashboard.
  • Add notes to your reports to see how specific actions affect your traffic.
  • Track unlimited pageviews without extra fees.
  • Toggle on dark mode to browse comfortably at night.

With OnePageGA, you can easily see your website’s performance, quickly find areas to improve, and make informed decisions to grow your business.

Turn Visitor Data into Real Results

Ultimately, learning how to track website visitors is the best way to understand how they use your site, so you can improve it. GA4 is great for collecting the data, but it’s complex. That’s where OnePageGA shines. It takes your GA4 data and puts it on one simple page, so you can understand what’s happening without the headache.

Think of it this way: GA4 gives you the raw numbers, and OnePageGA helps you quickly make sense of them. Using both is the most effective approach.

Ready to make things easier? Start a 14-day free trial of OnePageGA today and see your website data in a whole new way.

If you have questions or want to join the conversation, you can also find us on X and Facebook.